Frequently Asked Questions

Yes, 2024-25 Benefits health insurance plans cover mental health services such as therapy and counseling. Depending on your plan, you may have a copay or coinsurance for each session.

2024-25 Benefits health insurance plans have a network of providers that varies by plan and location. You can search for providers at https://www.bcbst.com/ or by contacting the BCBST customer                                service team.

In most cases, you can only change your 2024 Benefits health insurance plan during the open enrollment period. However, certain life events such as marriage, birth of a child, or loss of coverage may qualify you for a special enrollment period.